- ParamountDax generally does not offer a token/coin recovery service. If you have suffered a significant loss as a result of incorrectly deposited tokens/coins, ParamountDax may, solely at our discretion, assist you in recovering your tokens/coins.
- If you wish to request ParamountDax to recover your coins, please provide your ParamountDax account email, coin name, address, amount, TxID(Critical), transaction screenshot. ParamountDax team will judge whether or not that could retrieve wrong coins.
- If it was possible to recover your coins, we may need to install or upgrade the wallet software, export/ import private keys, etc...
These operations can only be conducted by authorized staff under carefully security audit. Please be patient as it may cost over 1 month to retrieve wrong coins.